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How to Get Your Money Back From a Scam

Found yourself scammed? It happens more often than you may think. While no one thinks they would fall for a scam, scammers today are trickier than ever. It’s shocking to see how realistic some of these scams can come across initially. Here’s how to get your money back from a scam.

Do Your Research

First things’ first – do your research.

Unfortunately, most scams don’t just target a single person. If you found yourself scammed, then chances are other people fell for something similar.

Research to see if this is a common scam and if anyone has reached a resolution. Further, you can find if there is a larger case examining the scam you fell for.

Keep Your Proof

This might go without saying, but keep any proof or documentation you may have. This includes emails, screenshots of messages, or other correspondence. If you have confirmation numbers or phone numbers, those are also helpful to keep on record.

Talk to Your Credit Card Company and Bank

Contact your bank or credit card company immediately after the scam. Typically, banks or credit cards will allow you to report a scam within 30 days, so don’t wait.

While there is no guarantee that a bank or credit card company will reimburse you, they may be able to help you get some or all of your money back.

Most banks and credit card companies have a dedicated fraud line and have the resources to investigate any scams.

Contact the FTC

The Federal Trade Commission, or FTC, is the agency that brings lawsuits to stop unfair and deceptive business practices. In a given year, they help Americans receive $2+ billion in refunds.

If you see a scam, you can report it online through the FTC website. And if you were the victim of a scam, check out their site to see if there is already a closed case where you are eligible for a refund.

Contact Customer Service

If you were attempting to buy something through an online marketplace, such as eBay or Amazon, contact the companies directly. They have strict regulations about what sellers are allowed to do and have investigators on staff to research any scams.

While it technically isn’t the company’s fault that you were scammed, it is their responsibility to protect their buyers and their brand. They may be willing to work with you, or even reimburse you for your troubles.

Be Patient and Persistent

Finally, patience and persistence are both key. While it can stink to have to spend so much time trying to get your money back from a scam, it’s a complex process that doesn’t happen overnight. Be patient, but also don’t give up. Some people will tell you they won’t be able to help you but keep asking.

About the author

Rachel Slifka

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