A couple of weeks ago, I wrote about how to save money for a house. Today, I’d like to expand on that discussion and write more about where we’re saving money for our house by giving you a review of ING DIRECT. We opened our first ING DIRECT Orange Savings account almost 5 years ago. This is the sole account we use to save money for our house and for the expenses that will come along with that house. Overall, I have been pleased with our accounts at ING DIRECT. Read on for more information.
What We Like
- When my husband and I got married and combined finances, combining our ING DIRECT Savings Accounts was easy. In fact, I sent an e-mail to customer service asking how to do it and they responded in no more than 2-3 minutes with detailed and easy instructions on how to combine our accounts. Our accounts were combined within a half hour. How great is that?
- Even though we combined our accounts, we do not have access to each other’s externally linked bank accounts. This isn’t really necessary for us, but I think it could be a benefit for non-married couples that are working on a savings goal together, but don’t have 100% of their finances combined.
- ING DIRECT accounts are quite easy to use. The navigation in the main screen is very user-friendly. It’s never hard to find what you’re looking for.
- The sub-accounts! This is maybe the greatest feature at ING DIRECT. Our home savings are broken out into 2 accounts: down payment fund and new home expense fund. It makes life so much easier to be able to see these two things separated.
- How cool they are. I love interacting with ING DIRECT on twitter and their e-mails are pretty catchy. Their marketing team is definitely in sync with Gen Y.
What We Don’t Like
- There isn’t much we don’t like at ING DIRECT. I’ve always had a pleasent experience with them. If anything, I don’t like the interest rates right now (currently around 1.00%), but you won’t find much better at any banks these days. Although the market is causing low interest rates across the board, ING DIRECT definitely offers competitive rates.
What are your thoughts? Do you like ING DIRECT?